How to Fix Onedrive Not Syncing

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Do you use OneDrive? If you use it, you may agree that it is one of the best cloud storage experience that you can use to store and sync your documents and settings across devices. However, how if OneDrive is not syncing? How to fix this issue?

There are a number of solutions that you can try to apply to be able to fix sync problems. You are able to see the solutions below.

Fixing Sync Problems with OneDrive Restarting App

If your OneDrive cannot sync any files, the cause of this issue may be a connection problem. You are able to fix it by restarting the app. How to restart the OneDrive sync on Windows 10? You are able to follow the instructions below.

  • First, you have to click the OneDrive button that you are able to find in the bottom right corner.

  • Next, you have to click on the More option.
  • Here, you have to click on the Close OneDrive button. You need to note that if you also have the OneDrive for Business app, you have to repeat steps no 1, 2 and 3 for the remaining process.

  • Now, you have to open Start and then search for OneDrive. Then, you need to click the top result to be able to begin sync client.


If you have completed the instructions above, you will see that OneDrive starts syncing your content again.

Fixing Sync Problems with OneDrive Connecting Microsoft Account

If you see that there is no file which is syncing to the cloud, the cause of the issue may be the account connection. So, you have to reconnect OneDrive account. How to do that? The steps are provided below.

  • First, you have to click the OneDrive button which is located in the bottom right corner.
  • Then, you have to click the More option.
  • Now, you have to click on the Settings option and then click the Account tab.
  • You have to click the Unlink This PC option.
  • And now, you have to click the Unlink account button.
  • In this step, you have to type your email account which is associated with your OneDrive account in the wizard.
  • Here, you have to click on the Sign In button and then type your account password.
  • Click the Sign In button and then click on Next button.
  • Now, you have to continue with the on-screen directions as directed or you are able to close the wizard from the top right corner.

If you are setting up a new device, or you may have a local account, it is important for you to know that files may not be syncing since your OneDrive account might not be connected to the account of your Windows 10 . If you want to add a new OneDrive account on Windows 10, you can follow the steps below.

  • The first thing that you have to do is to click the OneDrive button which can be found in the bottom right corner.
  • Next, you have to click the More option and then click the Settings option.
  • Now, you have to click the Account tab and also click the Add An Account button.
  • In this step, you have to type your email account which is associated with your OneDrive account.
  • Click the Sign button and then type your account password.
  • Here, you have to click the Sign In button and then click the Next button.
  • Now, you are able to continue with the directions on the screen as directed or you are able to close the wizard from the top-right corner.

Fixing Sync Problems with OneDrive Updating App

Another solution that you can apply to fix sync problems is by updating OneDrive app. As you may know that the OneDrive app for Windows 10 can update automatically. Nevertheless, it is also important for you to know that it does not always work as expected. So, it can result with an outdated client which can cause syncing problems.

So, how to update the OneDrive client manually? We provide the steps below.

  • First, you have to open the OneDrive website.
  • Next, you have to click the Click Here To Download link under the Start OneDrive and then you have to save the file on your computer.
  • Now, you have to double click the OneDriveSetup.exe to be able to launch the installer. It is important for you to note that if the computer is using the latest version, the setup will end automatically.
  • In this step, you have to open Start and the search for OneDrive and then click the top results to be able to launch the app.

Fixing Sync Problems with OneDrive Choosing Correct Folders

If you find that one or more folders and files are missing from the OneDrive folder, you may be using selective sync. So, you need to update your settings to make the files available through File Explorer. How to change your sync folder settings in OneDrive? You can follow the steps below.

  • First, you have to click the OneDrive button and you are able to find it in the bottom right corner.
  • Now, you have to click the More option.
  • Here, you have to click the Settings option and then click the Account tab.
  • In this step, you have to click the Choose Folder button.
  • Choose the Make All Files Available option. It is important to know that when you sync folders, you are merely making the folder available through File Explorer and it is not until you open the file that it will download on your PC. So, if you sync all your folders, it will not eat up your local storage.
  • At last, you have to click the OK button.

Fixing Sync Problems with OneDrive Checking Online Access

Sometimes, OneDrive is not syncing not because of your setup or internet connection, but it may be because of a problem with the service. If you want to check whether you have access to your files online or not, you can follow the steps below.

  • First, you can click on the OneDrive button in the bottom right corner.
  • Next, you have to click the More option and then click the View online option.
  • Now, you can confirm that you have access to your files.

You can also check the Microsoft Service Health portal to find whether there are any issues with the cloud service. If OneDrive has a service issue, you have to wait until the company fixes the issue.

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