Fix Printer Problems in Windows 10 Site microsoft.com

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For those who are trying to use your printer and run into problems, here are some methods for the common printer problems to try to get things working again. You can try the method 1 and move to another if it still does not work.

Method 1: Unplug and restart the printer

Sometimes, power cycling the printer is able to resolve the issue. Please turn off the printer and unplug it, wait 30 seconds, plug the printer back in, and then turn the printer back on. If the printer still does not work, you can continue to method 2.

Method 2: Check cables or wireless connection

Please check the cables for wired printers. You need to make sure that the USB cable of the printer is properly connected from the printer to the PC. If the USB is not recognized, you can see the page of automatically diagnose and fix Windows USB problems.


Method 3: Uninstall and reinstall the printer

In order to remove the printer, you need to select the Start button, then select Settings < Devices > Printers & scanners. Under the Printers and scanners, please find the printer and select it, and then select Remove device.

There are some different steps to follow to reinstall the printer or add a wireless or local printer. If you want to reinstall a wireless printer, the first thing that you have to do is to select the Start button, then select Settings > Devices > Printers and scanners. After that, select Add a printer or scanner. You need to wait for the device to find nearby printers, choose the one that you want, and then select Add device. If you want to reinstall the local printer, you need to plug the USB cable from the printer into the available USB port on the PC, and then turn on the printer.

Method 4: Install the latest driver for the printer

Most printers need the latest driver to work well. If you need the latest one, the printer driver might work with the various version but might not work well or at all with Windows 10. If you have experienced power outrages, computer viruses, and the other problems, the printer driver might be damaged. Please try to download and install the latest printer driver to resolve the problem.

Method 5: Run the printing troubleshooter

You can download and run the printing troubleshooter. This one is able to fix the problems with installing and connecting to the printer. If the printing troubleshooter link does not open the troubleshooter, in the search box on the taskbar, you can try to enter Printing problem in, choose Printing problem in in the list of results, and then choose Troubleshooter to download it. Choose Open and follow the instructions provided in the troubleshooter.

If the printer still does not work, you can continue to try method 6 (clear and reset the print spooler), method 7 (fix printer problems after updating Windows 10), and method 8 (change the status of the printer to “online”).

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