Acrotray Has Stopped Working – How to Fix

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Recently many users reported problems related to acrotray.exe. Lots of claims that  acrotray.exe is harming their system’s performance. It is the culprit that is causing most problems in their computer. One of the problems is Acrotray has stopped working. How to fix it? Let us find out that solution here.


Acrotray.exe is an executable file which is associated with  Adobe Acrobat 9 Standard software. This program is developed by Adobe Systems Incorporated. This is a legitimate process which can be found running in Windows Task Manager. It does not use much power in the CPU. You do not have to do anything once you are using it. Some users claim that it is a virus or malware that breaks and causes a lot of damage to their Computer. Some claim it consumes the power of CPUs and GPUs and causes the output of your Computer to come down significantly. This will be able to happen if the users upload malware files from unauthorized sites instead of legitimate acrotray.exe. You only need to run an antivirus search on your PC to ensure that you have some harmful malware enabled or a legal executable. Once the antivirus check is complete and acrotray.exe shows. Please read the instruction below to know what to do after you find this executable file malicious.


One of the easiest ways to prevent Adobe Acrobat 9 Standard problems is with a clean and virus free computer. This makes sure the malware scanning are completed. The hard drive is cleaned up by Cleanmgr and SFC or scannow. You no longer need to uninstall the programs, you need to control all self-start programs with MSConfig, so you are able to update the Windows automatically. Please do not overlook backup or at least identify restore points regularly. You may try to recall what you did or the last thing you installed in your system before the problem you are facing turns into a bigger problem.

Using the command “resmon” to classify the problem processes. Also, you are able to attempt to fix the installation, or in the case of Windows 8, you are able to execute the DISM.exe /Online /Cleanup-image /Restorehealth command in case of critical problems, instead of reinstalling Windows. This will enable the operating system to be solved without missing any data. Sometimes, you are able to consider that the tools are helpful for analyzing the acrotray.exe mechanism on your computer.

The security task manager displays all active Windows tasks and synchronized hidden processes such as a keyboard and browser tracking. The probability that it is Spyware, malware or a potential Trojan horse is indicated by a single security risk rating. This antivirus application detects and removes viruses, adware, spyware, trojans, keyloggers, and trackers from your hard disk.


If you have already chosen to uninstall the acrotray.exe, we suggest you not to consider downloading. This program is going to contribute to many other viruses being set up on your machine by installing the application from the site. Even, because they are hidden as executable files, you cannot recognize such viruses. So, the software should be reinstalled once you have the choices to download or reinstall. Adobe Acrobat 9 Standard can be reinstalled with the original application.


Based on the research, any protected executable file without a legitimate purpose should not be deleted, because this will be able to affect the performance of any programs associated with the file. You need to ensure all the applications and systems are up to date to prevent potential file manipulation problems. Frequently, program and test driver upgrades. As long as security improvements are concerned, the probability of such a problem is small or non-existent. About 5 percent of individuals remove this file according to various reports online. It may be secure, but you are able to test yourself if it is secure or a virus. So, you will need to download a trustworthy program to confluence this problem. If the file is identified as harmful, then acrotray.exe is going to be disabled and the related malware is going to be eliminated. But, the best solution to those suspicious problems is Reimage.

You are able to launch a complete system analysis by using Reimage. It is going to help you greatly. If this is not a malware, you need to disable acrotray.exe. You are able to uninstall Epson Event Manager from a device by utilizing its uninstaller, located at msiexec /I {AC76BA86-1033-0000-BA7E-000000000004. It is the most critical aspect of the program’s workstation. If it is not uninstallable, you are able to uninstall acrotray.exe to remove it completely. In the Windows Control Panel, you will be able to use the Add / Remove program option. Also, You are able to completely remove this program from your computer if you no longer use Epson Creativity Suite and acrotray.exe. To do so, you have to choose ‘appwiz.cpl’ and click Windows + R  KEY simultaneously. Please find and uninstall or delete Adobe Acrobat 9 Standard.


To confirm if acrotray.exe is a legitimate file or not, you have to check the location of the file.  The address of this file is C:\Program Files\adobe\acrobat 9.0\acrobat\acrobat.exe.You will be able to find this file here and not elsewhere. Once Windows Task Manager is opened go to View -> select Columns and select “Image Path Name” to add an address column to your Task Manager. It may be a wise decision to analyze this process further if you consider a suspect directory here. Microsoft’s Task Explorer is another resource which often allows you spot wrong processes. Please open the program and switch on ‘Check Legends‘ under Options (it does not need to be installed). Now, you are able to go to Screen -> Pick columns and add a column named “Verified Signer.“ After the “Verified Signer” is reported as “Unable to verify”, otherwise search for a second. In all good Windows operations, there is no verified signature sign for positive or negative signature.

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